Returns and refunds
Any defective items can be returned for refund, replacement, or discounted/increased price due to substitution.
Please Email us within 5 days of receiving your parcel. Please attach photo(s).
All RMA must be returned with its original packaging and accessories.
If you received damaged tempered glass screen protector, the adhesive layer protection film with Nillkin logo must exist on the glass as a sign you didn't glue the accessory to your device, otherwise no refund or replacement will be provided.
Customer is responsible for return shipping charges.
In case of stolen parcels, we provide refund after 60 days since the shipping day (investigation of mail requires time, thanks for understanding).
Once we get your package, you'll get a refund or shipping number of parcel with your replacement product.