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Nillkin.org reviews
- 31 August 2015 08:05:13
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We received many reviews about our work via e-mail.
Please feel welcome to share your personal opinion here.
Shipping questions, warranty questions - please post them to email [email protected], we respond to every comment and question!
Please feel welcome to share your personal opinion here.
Shipping questions, warranty questions - please post them to email [email protected], we respond to every comment and question!
Elias MIHOUB
05 December 2024 18:46:28 #
Really bad ! Site was not clear and I unfortunately wanted to correct. I wanted a Xiaomi 14 case, but order a Xiaomi 14 pro case (inaccuracy in the proposition of the search, after a multiple research, make my guard lower). I want to believe mistake can happen, I instantly send a mail to correct but had no answer ! Tried multiple times and still no answer. Communication for this price range is really bad and despicable of the consumers. No one answering and I start to think it's a scam !! It's really frustrating to have NO ANSWER AT ALL AND I'M NOT ALONE IN THIS CASE !!!!!
Elias MIHOUB
05 December 2024 17:56:55 #
Terrible experience !! I've made a mistake (I want to believe it can happen to anyone), the site was too I clear about the Xiaomi 14 variation and order the wrong case. I instantly saw it since the only moment my designation order was clear. I've sent instantly a mail to change the product but no one is answering !!! At this price range there is no one to answer and once it will be done, there's nothing to do, I have to wait and hope for a refund. It could be really easy, but it's complicated and frustrating to have NO ONE ANSWERING !!! it feel like A SCAM !! And many people here start to make me feel it is, since I can't read the same bad experience. I'ma waiting to change my experience but really, I've never been that ignored on a order in my entire life...
FELIPE V
02 December 2024 21:18:45 #
STILL NO REPY FROM AN EMAIL I SENT YOU GUYS BACK ON NOV 21ST/2024: Hey guys,
I've been enjoying your product, but it has a major problem. Once I connect my Bluetooth earphones, which I use all the time for my conference calls via zoom meetings or Google meet the trackpad starts malfunctioning super bad with a super bad delay with the mouse pointer, it actually loses the smoothness and It starts jumping around once you move your finger.
Anonymous
21 November 2024 12:13:22 #
This is the only company that I have found with a case for my phone with everything I want.
1. A stand. I do not want a phone with extra accessories, which make it thicker, just that I can let it stand upright
2. A camera protection. Every time I get a phone without this protection out of my pocket, I have to see if the lenses are clean. I don't have that problem if I have this protection, I can close.
3. MagSafe compatibility. Just something I like to use, and not every case has.
Delivery took a bit, but I was expecting that. Everything else was totally fine.
Anonymous
17 November 2024 16:57:42 #
Shipment was slower than expected but support was cordial and easy to work with
Anonymous
09 November 2024 17:00:59 #
The CarboProp Magnetic MagSafe Cover version Aramid fiber armor case for Apple iPhone 16 Pro Max (2024) is amazing and any iPhone user should get it for maximum comfort and decent protection.
Anonymous
08 November 2024 05:26:41 #
I placed an order for an IPad case and am yet to receive any information on shipping. The website stated it would be delivered in 3-5 business days with expedited shipping, yet that time has elapsed and it hasn’t even been shipped!
I’ve emailed customer care and haven’t heard a response.
Administrator
09 November 2024 13:52:33 #
Hello, we're sorry for such situation. Could you check spam mailbox out, please?
If there is no email, please write us to [email protected] your order id, we'll duplicate order shipping information.
Thank you!
Csaba Kiss
30 October 2024 11:15:10 #
Thank you very much, I am very satisfied with the delivery time and the product I ordered, I can only recommend it, it is a quality product.
(Nillkin Super Frosted Shield Pro Magnetic Matte cover case for Samsung Galaxy S23)
Anonymous
23 October 2024 22:32:35 #
Because I ended up ordering a different size screen protector to the case, they very kindly contacted me to ask if this was done deliberately or if I would like to cancel my order. So I enquired about the case I was an actually after, I was told they had none in stock so they promptly cancelled my order and within 5 days I received my money back. Very impressed and will use their service again.
Anonymous
08 October 2024 08:19:45 #
I bought a tempered glass and it came broken. They had the brilliant idea to send it in a thin, padded envelope instead of a proper box. I've tried to contact customer support several times. Each and every time, they're asking me the same exact questions, but once I answer them, they never follow up. What a bad company! Customer support is pure sh*t. STAY AWAY FROM THIS COMPANY!!!
Antonis Antoniou
21 September 2024 21:39:14 #
This is the second time I am ordering the item Nillkin CLRFilm Camera Tempered Glass for iPhone 15 Plus 6.7 (iPhone 15+) (2023), and they had sent the wrong again. Plus I had to pay extra charges for tax sending via Brussels. I tried to send an email, nobody cares nobody seems to exist. And I am really sceptical about who is behind this company Nilkin when every time, the sender is someone else every time. Once it was from Russia, another was from China, another was from Brussels, another was from Germany. They are good products, but the customer experience and service is so unprofessional. Last time I am ordering and I have been ordering the last 12 years... and I do not feel sad about it. The will not give any returns nor they will answer any emails.
Administrator
22 September 2024 04:12:37 #
Dear Antonis, please provide us photos of wrong product, if it was a packing mistake, we'll resend you correct product. Also, we want to add that logistics are done from several places. If main warehouse doesn't have a product, we'll recheck it with our regular partners. We try to improve delivery all the time, every country updates the rules. Sorry that you experienced troubles in past, but your recent parcel went smoothly. Thank you, waiting your email reply.
Dmytro
15 August 2024 17:22:11 #
Great job, fast shipping, quality product! Accessories for Redmi Notebook excellent quality protective glass and case fit perfectly!
Elizabeth Albridge
05 August 2024 19:09:48 #
I have been emailing every day since I received my order Aug 1, 2024 for 4 days now with NO response at all!! I have been asking for a Return Authorization and am very frustrated with zero reply. I would like to return product for a refund. I purchased a previous same phone case and wanted a different color. I did not realize the old case had been scratching my Samsung Galaxy Z Fold 4 spine every time I opened and closed it until I decided to take the old case off and found the scratches after I placed new order & it already shipped.
Bárbara Rodrigues Saloio
19 July 2024 23:12:09 #
I bought a case for my honor Magic 6 pro (the magnetic). Today I left the gas station with the phone on the roof of my car. It felt along the way on a busy road and I noticed only at home. I went back, searched for it and I called. A gentleman found it in the road and said that he saw 2 cars over it. I didn't believe what I saw. The phone was intact, the cover was really scratched in the cover of the camera, still usable. I only had to replace the gel screen protector.
Thanks a lot!
JOSE DUARTE ALMEIDA
19 July 2024 16:23:02 #
Shipping was fast, case is exactly what I wanted, Excellent service. Thanks